South West London out-of-hours

The South West London out-of-hours service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed.

Due to Covid-19 (Coronavirus), we are experiencing an increased volume of enquiries. Our superb teams are working tirelessly and will respond, but please be patient and supportive in light of the huge demands upon them at this time.

How does the out-of-hours service work?

South West London out-of-hours service does not offer walk-in appointments, so access to the service is via the national NHS 111 call line. Calls to NHS 111 are free when calling from a landline, and can be accessed 24 hours day, 365 days a year by dialling 111.

The NHS 111 team will assess your condition over the phone and if it is clinically appropriate, they will refer your case to our GP led out-of-hours service.  This will then result in either:

  • Further clinical assessment over the telephone
  • A face to face appointment to attend a primary care centre to see a clinician


  • A home visit from one of our clinicians

We provide GP out-of-hours services Monday to Friday from 6.30pm to 8am, and for 24 hours at weekends and during bank holidays.

Which boroughs we operate in?

  • Wandsworth
  • Merton
  • Sutton
  • Croydon
  • Kingston
  • Richmond